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Privacy Policy

Effective Date: 01/01/2025

Website: https://limegreen-woodpecker-997983.hostingersite.com
Contact Email: info@limegreen-woodpecker-997983.hostingersite.com

At Cat Sofas, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.


1. Information We Collect

When you interact with our webshop, we may collect the following personal data:

a. Information You Provide Directly

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely via third-party payment providers)

  • Order details

  • Any communication or feedback sent to us (e.g., via email or contact forms)

b. Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type and version

  • Pages visited and time spent

  • Device type

  • Cookies and usage data (see Section 6)


2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders

  • To send order confirmations and shipping updates

  • To respond to your questions or support requests

  • To improve our website and customer experience

  • To detect, prevent, and address technical issues or fraudulent activity

  • To comply with legal obligations

We do not sell your personal data to third parties.


3. Legal Bases for Processing (GDPR)

We process your personal data based on one or more of the following legal grounds:

  • Contractual necessity: to fulfill our obligations when you place an order

  • Legal obligation: e.g., tax reporting or fraud prevention

  • Legitimate interests: improving our website or services

  • Consent: for marketing emails (only if you opt in)


4. Sharing Your Information

We may share your data with:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., DHL, Royal Mail)

  • IT and analytics services (e.g., website hosting, Google Analytics)

  • Legal or regulatory authorities (if required by law)

These third parties are only given the data they need to perform their functions and are contractually obligated to protect it.


5. Your Data Protection Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data (subject to legal retention obligations)

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at: info@limegreen-woodpecker-997983.hostingersite.com


6. Cookies and Tracking

We use cookies to:

  • Enable essential site functionality (e.g., cart, login)

  • Improve user experience

  • Collect anonymous usage statistics

You can control cookies through your browser settings or cookie banner preferences.


7. Data Retention

We retain your personal data only as long as necessary:

  • For order records: up to 7 years (for legal/tax purposes)

  • For marketing (if opted in): until you unsubscribe

  • For analytics: anonymized and aggregated after 14 months


8. Data Security

We use industry-standard encryption (SSL/TLS) and access control to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.


9. Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect data from children.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you on the website or via email.


11. Contact Us

If you have any questions or requests regarding this Privacy Policy, you can contact us:

📧 info@limegreen-woodpecker-997983.hostingersite.com
🌐 https://limegreen-woodpecker-997983.hostingersite.com